9bd apps Privacy Policy – Your Information How We Protect Your Data

This Privacy Policy explains what information we collect, why we need it, how it is used, and what rights you have. We believe transparency is the foundation of trust — so we've made every effort to present everything in clear, straightforward language.

9bd apps is an online gaming and Sports Betting platform. Collecting certain information is essential to operate our services — such as verifying identity, processing payments, and providing customer support. We never ask for unnecessary data, and we take every measure to keep what we do collect fully secure.

By creating an account or using 9bd apps, you agree to this Privacy Policy. If you disagree with any part of this policy, please stop using the platform and get in touch with us.

9bd apps collects two types of information — what you provide directly, and what is gathered automatically.

What you provide directly: At registration: name, mobile number, email address, date of birth, and ID details. For KYC verification: a photo of your National ID or passport and proof of address. For payments: your mobile banking number.

Automatically Collected Information: IP address, browser type and version, device information, pages visited and time spent on the platform, login and logout timestamps, gameplay history, and betting records.

9bd apps only collects data for specific, legitimate purposes. Nothing is gathered out of curiosity or without a clear reason. The main purposes are outlined below.

• Service Delivery: For account management, processing deposits and withdrawals, and running our gaming and Sports Betting services.
• Identity Verification: To verify age and prevent the creation of multiple accounts.
• Security & Fraud Prevention: To detect suspicious activity and maintain platform security.
• Customer Support: To resolve your issues and ensure you receive the information you need.
• Legal Obligations: Maintaining records required to comply with financial regulations.
• Platform Improvement: To analyze user experience and continuously improve our services.

9bd apps never sells your data to advertisers or shares it with third parties for marketing purposes.

9bd apps uses industry-standard technology to protect your data. Multiple layers of security are in place to keep your information safe.

Transmission Encryption: All data travelling between your browser or app and our servers is protected by 256-bit SSL/TLS encryption, meaning no one can intercept or tamper with it in transit.

Server Security: 9bd apps servers are hosted in high-security data centers. Access is limited to authorized personnel only, and every access attempt is logged.

Password Protection: Your password is never stored in plain text — it is kept as a cryptographic hash from which recovering the original password is technically impossible.

Regular Security Audits: 9bd apps regularly undergoes security assessments conducted by independent third-party cybersecurity experts to identify and address any vulnerabilities before they can be exploited.

9bd apps never sells your data. However, limited information may be shared with trusted partners as part of normal service operations.

• Payment Processor: When you transact via bKash, Nagad, or Rocket, the information required to process that transaction is shared with the respective service. Each of these services operates under its own privacy policy.
• Game Providers: Game session data is shared with providers such as Evolution and Pragmatic Play to operate game services. No personally identifiable information is shared.
• Legal Authorities: We may be required to disclose data under a court order or legal obligation. In such cases, 9bd apps will notify you in advance wherever possible.

Your information is never shared beyond the purposes listed above. Before sharing any data with third parties, a confidentiality agreement is signed.

9bd apps uses cookies on its website and app. Cookies are small text files stored in your browser that help deliver a smoother experience on your next visit.

Essential Cookies: These cookies cannot be disabled, as they are essential for maintaining your login session and ensuring platform security. Without them, the platform will not function properly.

Performance Cookies: Used to monitor page load times and service quality. No personally identifiable information is involved.

Preference Cookies: Used to remember your language settings, theme preferences, and similar choices. These cookies help deliver a more personalized experience.

You can block or delete cookies through your browser settings. However, disabling essential cookies will prevent you from logging in to 9bd apps.

9bd apps does not retain your data longer than necessary. All data is stored while your account remains active. After account closure, certain data may be retained for a defined period to meet legal requirements.

• Account & identity data: retained for up to 5 years after account closure.
• Financial Transaction Records: Retained for up to 7 years to meet legal obligations.
• Gaming and betting history: retained for up to 3 years for dispute resolution purposes.
• Support Chat Records: Retained for up to 1 year for quality assurance purposes.
• Cookie Data: Automatically deleted at the end of a session or once the set expiry period has passed.

Once the designated retention period has passed, 9bd apps securely deletes or anonymizes your data.

As a 9bd apps member, you have several rights over your own data. To exercise any of these rights, please contact our support team.

9bd apps strictly prohibits use of the platform by anyone under the age of 18. We do not knowingly collect personal information from minors.

Date of birth is verified at registration and reconfirmed during the KYC process. If it comes to our attention that data belonging to a person under 18 has been collected, that account will be closed immediately and all associated data will be deleted.

If you believe your minor child has been using 9bd apps, please email support@9bdapps.net immediately — we will take prompt action.

9bd apps reserves the right to update this Privacy Policy at any time. For significant changes, a notice will be posted on the platform and the "Last Updated" date at the top of this page will be revised accordingly.

Continuing to use the platform after any changes are made will be taken as your acceptance of the updated policy. We recommend checking this page regularly.

If you have any questions, concerns, or complaints about this Privacy Policy, contact us directly — we respond in Bengali, 24 hours a day, 7 days a week.